Handphone Technician (HP Specialist)

Join Geta Phone as a Handphone Technician (HP Specialist) and become part of a dynamic team in Jakarta Pusat! We offer an attractive profit-sharing scheme and handle over 100 units monthly, providing ample opportunities for growth and skill development.

As an HP Specialist at Geta Phone, you'll be at the forefront of repairing and servicing a wide range of mobile devices. Our team is dedicated to providing top-notch customer service, and we're looking for someone who shares our passion for technology and problem-solving.

📋 Tanggung Jawab Pekerjaan

• Diagnose and repair various mobile devices, including smartphones and tablets.
• Perform software and hardware upgrades, including OS updates and component replacements.
• Conduct quality checks to ensure all repairs meet our high standards.
• Provide excellent customer service, explaining repair processes and costs clearly.
• Keep up-to-date with the latest mobile technologies and repair techniques.
• Maintain and organize our repair shop, ensuring a clean and efficient workspace.
• Assist in inventory management and ordering of replacement parts.
• Participate in team meetings and contribute to continuous improvement initiatives.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in mobile device repair.
• Proven track record of successful repairs and customer satisfaction.
• Certification in mobile device repair (e.g., Apple Authorized Service Provider, Samsung Certified Service Partner).
• Familiarity with various mobile operating systems (iOS, Android).
• Excellent problem-solving skills and attention to detail.
• Strong communication skills, both written and verbal.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Basic knowledge of inventory management and customer service.

🛠️ Keahlian

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